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from you flowers Complaint - Wrong flowers, wrong delivery day - to a FUNERAL! No replies to my complaints!
from you flowers Complaint

from you flowers Complaint

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Wrong flowers, wrong delivery day - to a FUNERAL! No replies to my complaints!


THE WORST florist I've EVER dealt with! First, the standing funeral spray that arrived was FAR from the $135.00 nice-quality one in the photo and it had cheap mums and carnations in it - like a bargain basement piece of JUNK! (A total embarrassment and I felt RIPPED-OFF and DUPED!) And THEN, they delivered it on the WRONG DAY, a full day ahead of the funeral, so it looked wilted and dying during the funeral service! WHY even bother showing a photo, if you're going to throw together any old thing you feel like? WHY ask what delivery day you'd like, if they're just going to dump it off whenever they feel like it????? WHY have an email address and a promise of a 4-hour reply, if they don't bother to respond for over 2 DAYS???? NOT a good way to build a brand or garner goodwill! * I'll make it my business to let everyone I know be forewarned to AVOID From You Flowers so they don't get screwed and hustled too by this horrific hustler that couldn't care LESS about customer service, let alone their own reputation!

As far as I'm concerned, they FAILED me completely as NO FLOWERS arrived on Monday, April 25, as I instructed; and the GARBAGE they sent a day too early was a pile of cheap mums and carnations that RUINED what should have been a lovely final gesture to a fine lady! UNFORGIVABLE!

I DOUBT THIS POOR EXCUSE FOR A BUSINESS WILL LAST SINCE THEY DON'T EVEN REPLY TO THEIR CUSTOMERS ONCE THEY'VE GOT THEIR MONEY!


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