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from you flowers Complaint - Fromyouflowers ruins Valentines Day!
from you flowers Complaint

from you flowers Complaint


Fromyouflowers ruins Valentines Day!

On February 7th, my Boyfriend ordered flowers to be delivered to my office for Valentines day, February 14th.. He paid EXTRA to have them delivered before 11am. It is now Sunday, February 16th, and the flowers are still somewhere out there, un-delivered. Fromyouflowers DID NOT contact us either! We had to call them on Friday and wait on hold for 25 minutes, only for a customer service rep to tell us that flowers are considered "un-delivered" until 8pm, and made no mention of why they were not delivered before 11am, or if we would get a refund for that extra cost. She did mention that if I get them after Valentines day and they are wilted, that they will send a new batch of flowers (we will see). But, what's the point if they are not delivered on Valentines day?! Very disappointed with this company. Was really looking forward to getting flowers at my office but rather spent the day on hold waiting for no answers or apologies. For the high cost, this is totally unacceptable.

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