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from you flowers Reviews

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  • Horrible experience

    I ordered a flower arrangement with a box of chocolate and a balloon to have delivered for my mother in laws birthday . Not only was it not delivered I had to call customer service 3 times everyone I talked to very nice and apologetic but nothing resolved until 3 rd call and an email. Flowers didn't look anything like what I ordered and they said this was an upgrade. NEVER EVER USE THIS COMPANY. Have made a gift certificate for the inconvenience will never use them again so little good will that do. More...
    (Delivery Services)
    Badorder's Picture   Badorder    0 Comments   Comments
  • SCAM

    When they sent me an e-mail saying they were delivered and they were not, I began to worry. I called them and was told it was just a big mistake, they were on their way. Five hours later the wrong bouquet was delivered. A cheaper kind of rose, cheap baby's breath as a filler, not the $140 arrangement in the picture. Stay away from these people. Report them to the attorney general of NY as an internet scam. They even told me that my bouquet was sitting at the hospital the whole time in a e-mail. When the first man I spoke to said they had been on the truck all day. The hospital... More...
    (Delivery Services)
    mersmom's Picture   mersmom    0 Comments   Comments
  • never delivered

    I placed an order for a dozen roses to be sent to my girlfriends job on Wed 7/29. They were ordered with same day delivery and given instructions that the business closes at 3pm. NO DELIVERY Tuesday I asked for them to be redelivered Thurs to work but said she was going to be leaving at 1pm. NO DELIVERY I then called at about 2pm to ask if they could be delivered to her home address later that day. They confirmed with the florist that they could be and that deliveries were done until 7pm. My girlfriend was home at 4pm waiting. I spoke to her at 7:20 and asked if they were delivered, still... More...
    (Shopping, Chain Stores)
    njtofla's Picture   njtofla    0 Comments   Comments
  • Dishonest business concept

    Worst flower delivery ever. Don't bother about choosing a specific bouquet or arrangement on their site. You are wasting your time as they will deliver whatever they want. Also don't waste your money on same day or early morning delivery as they will deliver whenever they feel like. We placed two orders and both were unacceptable wrong. They might blame their local supplier (Omer Flowers in Fort Lauderdale) but that is not our problem. It is their own business concept and they choose whom to deal with. Waste of time, effort and money. There are plenty of other suppliers to choose... More...
    (Delivery Services)
    j02015's Picture   j02015    0 Comments   Comments
  • Ruined my 1st anniversary present!

    I can not believe it has happened. At first they have ruined my anniversary surprise by sending flowers 2 weeks before the delivery date, and after all the conversations I had with your team, and have completely failed and did not deliver flowers on the day when it was supposed to happen. It is the worst service I have ever received and potential customers should avoid using their services as apparently they employ a team of imbeciles who can not even read the instructions. More...
    (Delivery Services)
    Vasily's Picture   Vasily    0 Comments   Comments
  • Very Disappointing!!!

    I ordered an arrangement for delivery, that had sunflowers and tulips listed as two of the three flowers under "Included" on the product description. The arrangement that was delivered had no tulips or sunflowers, both of which seemed to have been replaced with roses! When I expressed my disappointment I received a very quick response stating that, "All items are subject to slight substitution according to local availability and season as stated in the product's delivery information on our website." I don't believe that replacing two of the three integral... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    NJBest's Picture   NJBest    0 Comments   Comments
  • From You Flowers

    Ordered flowers for daughters birthday to arrive during her day at work. Made several attempts to follow up on delivery. They always respond in the same manner. "Thank you for your recent email. We want to assure you that your order has been sent for delivery as you requested. The local florist is currently checking their delivery records, and we will contact you as soon as it is confirmed that the gift was received." I tried to get an answer before she left work @ 5:30 PM since the arrangement was "supposed" to be delivered by 5:00PM. Next morning 9:00AM, still no... More...
    JC411's Picture   JC411    0 Comments   Comments
  • Wrong item again

    They made a big mistake on my last order so was issued a $10 certificate.I was very hesitant to try them again but I figured it was going to be shipped to a different state so hopefully a better company.Besides they had a special free delivery.So I did.Big Mistake!I ordered a deluxe candy basket for $39.99 minus my cert and free ship.My total $29.99 She didn't recieve a basket but a glitter vase with only 7 pieces of candy.They offered 35% refund.I didn't want my money back.I wanted the correct basket re delivered.She recieved the following day.Yes she got a basket but wasn't... More...
    (Delivery Services)
  • Not what I ordered

    I ordered A Little Bit of Luck Bouquet for my aunt.White lilies,green mums and alstroemerias in a green vase with a ribbon.She recieved no tulips or mums,It had no bow and no green vase.And what was worse the flowers where mostly dead.They ended up delivering different flowers the following night at 7:30 not 6 as promised.Well these flowers at least where alive but again not what I ordered.Came in a clear vase again no tulips but lots of greenery.They gave me a refund and a $10 cert to give them another chance.Well I wanted to send my daughter a candy basket.I was extremely hesitant.I even... More...
    (Delivery Services)
    Dreamer13's Picture   Dreamer13    0 Comments   Comments
  • Disappointed with their customer service

    I normally Google or Yelp a business, I wish I had in this case as I would have run as fast as I could have from them. To start, the deliver card had a totally misspelled name on it. So when I got the email confirmation that the flowers were delivered, that was semi correct. The flowers were delivered to a business (a very large one) but did not get to the person! I had to call her and she had to hunt down the delivery. Flowers were wilted, I understand that to a point, but not acceptable. So I contacted the company only to have the rep put me on hold, then hang up on me. So I waited one... More...
    GeorgeB's Picture   GeorgeB    0 Comments   Comments
  • Flowers From You is the WORST!!

    The worst!! Ordered flowers for a friend that had a baby at 1:30pm. Website says same day delivery if ordered by 3pm, recipients time zone. At 4pm I received a call saying the flowers weren't going to make it that day. By this time, it was too late to get same day delivery from another florist. They offered a $10 gift card for future purchase and a note of apology. Are they joking?? I would never use them again! I got a refund of most of my money and an assurance they would be delivered the next day before 11am, when my friend was being discharged. Guess what... Just spoke with... More...
    (Delivery Services)
    Lmg2's Picture   Lmg2    0 Comments   Comments
  • DO NOT USE From You Flowers

    DO NOT use this company EVER. They DO NOT deliver what they supposedly "guarantee" as far as deliveries go. They also will NOT tell you the name of the florist that is supposed to fulfill your order. As far as their "100% satisfaction guarantee", it is still to be seen as to whether or not they will honor that as I've requested a FULL refund of the ridiculously priced arrangement I ordered which I feel certain will be much less than the picture showed...IF it even gets delivered. I WILL use a local shop next and every time from now on. More...
    (Delivery Services)
    Sapsong's Picture   Sapsong    1 Comments   Comments
  • very very small

    We ordered a "deluxe" basket of flowers / plant for a friends funeral out of town and it was a tiny basket like you would send for a newborn. It was an embarrassment to our company and I will never use this company again. Call your local florist if you need something out of town. They will wire to a respectful Florist with integrity. Annette More...
    aboger's Picture   aboger    0 Comments   Comments
  • Awful Service, Flowers Never Arrived!!!!

    Not only I paid extra for same day delivery but the flowers never arrived! The order was placed on Friday for Saturday delivery. By Monday No flowers!!! IK called and spoke with a not very CSR savvy person that asked 3 times the same question, that said the local florist in NY wouldn%u2019t answer the phone, took my number and never called back! I called them back on Tuesday, still no flowers and the CSR with the worse attitude answered the phone, put me on hold for ever, and couldn%u2019t even give me a confirmation number to assure my refund took place. The service is RUBBISH!!!!! More...
  • From You Flowers ruined Mother's Day

    I ordered flowers for my mom for mother's day to be delivered May,9th (last Friday). I purposely ordered 3 weeks in advance and chose Friday as the delivery date to ensure that my mother would receive her flowers in time for Mother's Day. Well, the flowers were never delivered, and no reason was ever given to me as to why they were not delivered. In fact, the florist never even informed me that they were not delivered. I called the number on the website to find out what happened. They told me they were sorry, and that they would give me a free upgrade (I'm guessing that... More...
    lconnor3's Picture   lconnor3    0 Comments   Comments
  • Flowers never delivered

    Never will order flowers from here again! I ordered two sets of flowers to be delivered the Friday before Mother's Day. One set was delivered but not delivered at the time I asked them to, about 3 hours late. The other wasn't even sent out, when I called the customer service to complain and try to see what the issue was I was on hold for a full hour. When I finally got a hold of the rep they told me that they would be able to send the second flower till next week. After finding this out I wanted my money back but still have not gotten it back yet. On a side note both sets of... More...
    (Delivery Services)
    Nmorris24's Picture   Nmorris24    0 Comments   Comments
  • Dying roses and bad customer service

    This place is horrible. My boyfriend ordered roses and candy for me for valentines day. He paid extra to have them delivered at a certain time on vday. Instead I got them a day early which ruined any surprise and they were already dying. We called to complain and got a $20 gift card but to my surprise the shipping fees on most items is from $5-22 dollars. I tried to order a gift basket that cost $21 and the shipping was $22.97. Are you serious? Eventually I found cheap flowers with what I thought was free shipping. I added my gift card for $20 to pay for $30 flowers. It still asked me to... More...
    (Shopping, Chain Stores)
    Shauna804's Picture   Shauna804    0 Comments   Comments
  • Hope you used Paypal if you end up needing a refund

    I had a terrible experience with from you flowers. I ordered flowers to be delivered to the hospital to my stepmom who had double bypass heart surgery in VT. She and my dad were expecting them yet they never came. I called this company the day she was being discharged saying she had not received her flowers, and they apologized stating they would personally apologize to her directly, as well as send a much larger, fuller bouquet to her home address. I gave them a few days to get things together and reroute to her home address in NY. She never received the flowers on the new delivery... More...
    Michelle73's Picture   Michelle73    0 Comments   Comments
  • from you flowers not near as cxpected

    On vacation in Florida visiting friends on my wife's birthday. Ordered glowers online from from you flowers surprise my wife. Ended up costing me $80 for an arrdngement of flowers that only had 7 mediocre roses in it! Arrangement didn't come close to what it was supposedto look like! Fought with them for three days and only rreceived 22 dollars back! Supervisor I spoke with was untruthful with me and when I spoke with them again said they couldn't do anything more for me! Wont be using them again and I urge everyone else to do the same! More...
    (Delivery Services)
    mrtaz19's Picture   mrtaz19    0 Comments   Comments
  • It was nothing like picture

    BEWARE!!!! photographs on this website are MISLEADING! Deluxe version is always shown and you cannot click on a standard photo. Pricing is unrealistic, as from you flowers keeps the service fee and does not pass anything along to the florist for delivery--the florist must take their delivery fee out of the price of your bouquet!!! So now you have not only paid these people to send your order to a florist--which you can do yourself using the florist's website--but you have been misled by their photos and promises of greatness. Google Florist and the town you want to send to--get a REAL... More...
    kimnguyen's Picture   kimnguyen    0 Comments   Comments
  • Fromyouflowers ruins Valentines Day!

    On February 7th, my Boyfriend ordered flowers to be delivered to my office for Valentines day, February 14th.. He paid EXTRA to have them delivered before 11am. It is now Sunday, February 16th, and the flowers are still somewhere out there, un-delivered. Fromyouflowers DID NOT contact us either! We had to call them on Friday and wait on hold for 25 minutes, only for a customer service rep to tell us that flowers are considered "un-delivered" until 8pm, and made no mention of why they were not delivered before 11am, or if we would get a refund for that extra cost. She did mention... More...
    (Delivery Services)
    valerieann18's Picture   valerieann18    0 Comments   Comments
  • Impossible to get any of my orders on time!

    I have tried using, From you Flowers for my holiday and birthday needs. When placing my order for a "SAME DAY" arrangement, a week prior to the day I need my gift or flowers to be delivered. I received numerous calls from their customer service department, explaining how the florist does not have the arrangement I ordered. Following a call the same day my order is suppose to be sent out, to tell me they can not send my order out, that they can have them delivered 2 days later. What?!!!!!!!! So my advice to consumers, if you are attempting to use this company to make any special... More...
    (Delivery Services)
  • Birthday flower delivery ruined!

    From You Flower touts a 5 star rating which is a complete fabrication! I fell for it without checking other sites that provide ratings. Ordered an UPGRADED birthday arrangement for my bride to be delivered to her office, as pictured on their site . What she received was FIVE blooms, and a plain vase, NOT the one pictured, and NOT the upgraded arrangement, as well as they got the From: names WRONG on the card! After three calls to their customer service, I was given 20%, then a total of 40% refund. DO NOT USE THEM if you do not want your event ruined! How do you get the names wrong on a... More...
    40sguy's Picture   40sguy    0 Comments   Comments
  • Bad service all around by From You Flowers

    I am a first time customer, I placed two orders for my girlfriend and mother for their birthdays. The first order was delivered to my g/f and I was very dissatisfied. The flowers looked like they were thrown together in five minutes because they ran out of flowers. The second order to my mother were delivered by UPS which was not mentioned until the day they were delivered via email. I tracked the flowers which were in a delivery truck from 5AM until they were delivered at 6PM. The flowers were also sub par and looked as though no care went into them. When I contacted the CS line I was... More...
    (Delivery Services)
    Mikeyg1003's Picture   Mikeyg1003    1 Comments   Comments
  • never use from you flowers - not delivered

    I ordered flowers to be delivered to my daughter the day before her wedding.. Something for her to enjoy n a very stressful day. She NEVER received them.. I received to voicemails from young men that did not state the company they were calling from only please call 1 said due to a delivery issues.. No hours of operations. I work until at least 10 PM..Tonight I see an email they were unable to reach me nor fulfill my order.. Customer services issues me a whole 15 credit.. this covers the fee to have them delivered the next day! 4 days late!! NEVER order anything from here for a special... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Meldgoodman1's Picture   Meldgoodman1    0 Comments   Comments
  • flowers ordered online.- from you

    This company should be taken off the website. 2 orders placed within the last week and one order was delievered late and nothing like the arrangement I ordered. The 2nd order never arrived and then was promised by Jeff the Supervisor that the order would be upgraded and delievered the following day and that wasnt done. This company should not be allowed to protray themselves online like they are top ranked because they are far from it. I will never order from them again. I am still waiting for my refund. More...
    VanessaA's Picture   VanessaA    0 Comments   Comments

    purchased deluxe baby arrangement,chocolates,teddy bear and balloons. $146.00 picture on website displayed 23 flowers on front could not count flowers on back. .Arrangement I received contained 14 flowers, certainly not the deluxe version that I ordered. chocolates I received were 6oz of peanut clusters only, we are allergic to peanuts this site was advertised on Google I will make sure I do not use google advertisers. More...
    richard1941's Picture   richard1941    0 Comments   Comments

    I ordered flowers to be delivered to my mother for her birthday. I paid the extra fee for delivery before noon and was given a written guarantee (that is also posted on their website) that the flowers would look exactly as the picture does. The flowers arrived just after 3 and were brown, dying & not even the flower arrangement I had ordered!!! I could've bought a nicer bouquet at Wal-Mart for goodness sake. I was denied a full refund and am currently fighting for at least a partial. Save your money and skip the hassle. Disappointed doesn't even cover it. Shame on me for not... More...
    (Holiday shopping reviews)
  • Lyndhurst Florist, 319 Ridge Rd. Lyndhurst, NJ 201-939-4484

    I Ordered flowers for a one day wake over the internet and received confirmation. Found out flowers never delivered however I was charged. Spoke with Maria (owner) who said the internet did not always work (however I was charged) Then why was it there?. She said she would send fruit basket to family in two days. Gave her all the information. Called family 4 days later and NO BASKET !! Called florist again and charge was removed and she was to send basket on weekend to family. Florist called and told family delivery would be Saturday Afternoon. Family waited until More...
    (Delivery Services)
    mommet's Picture   mommet    0 Comments   Comments
  • Flowers NEVER Delivered / Pure Lies

    I made an order oline for a same day delivery from this So called reputable company. I Made an order on May 10 for a same day delivery they imidiately charged my card and gave me a window for delivery between 9am - 6pm (I made the order around 10am that friday) around 4 pm I started to get concerned since no delivery was made I called them on the toll free number 800-838-8853 and kept getting the run around they kept telling me to hold and that they just talk to the florist and that they said my delivery was in the truck with the delivery guy LIES!! this same excuse/LIE was given all day... More...
    (Delivery Services)
    rocioaguilar's Picture   rocioaguilar    0 Comments   Comments
  • Ruining Family Relationships! Ruining Family Relationships! Ordered Mother's day flowers on the 3rd of May to be delivered the Friday before Mother's Day (the 10th of May 2013) Received a confirmation e-mail that the flowers had been delivered. Trusted they had been delivered cause who would send a confirmation letter if in fact they had not been delivered? On Sunday- Mother's day my husband calls his mom and asks her how she liked the flowers and her reply was that she had not received any flowers. Can you imagine being a mother and thinking that your child has missed your day?... More...
    dragonsyco's Picture   dragonsyco    0 Comments   Comments
  • carnations are not yellow lillies and pink roses!

    my story is rather appualing! i orderd the beautiful yellow lillies and pink roses boquet and paid for the upgrade... instead my recipient got two completley different flowers and they looked as though they were thrown in the vase, not arranged. i called to have it corrected and was told by "KELLY" that its not like she she knew what she was getting anyway and they compensated me with the same dollar worth of flowers......this outraged me, i asked to speak to someone above her and she asked me to hold... "kelly" came back and said she left a message with the florist... More...
    (Delivery Services)
    y2kbytzu's Picture   y2kbytzu    0 Comments   Comments

from you flowers Reviews By Product

from you flowers Comments

flfirefly says: (7 years ago)
From You Flowers is the worst excuse for a "business" that I have ever had the misfortune to deal with. They will take your money and even charge more to your credit card and then never deliver the flowers. Learn from our mistakes, READ the reviews and do NOT use this company, EVER!

Teena1956 says: (7 years ago)
My husband beat the crap out of this company and got our money back. They are terrible, I had two funerals the same day, one didn't make it, the other arrangement for a dear friend was atrocious. Carnations instead of a beautiful bouquet as pictured. They guarantee 100% but don't back it without a fight. Don't do business with these people.

lajkonik says: (7 years ago)
I'm founding charging process dishonest and misleading. My total order amount has jumped from $29.99 to $48.00 at the check out after I have entered all credit card information.

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