from you flowers Reviews and Complaints

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from you flowers Reviews

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  • DO NOT USE From You Flowers



    DO NOT use this company EVER. They DO NOT deliver what they supposedly "guarantee" as far as deliveries go. They also will NOT tell you the name of the florist that is supposed to fulfill your order. As far as their "100% satisfaction guarantee", it is still to be seen as to whether or not they will honor that as I've requested a FULL refund of the ridiculously priced arrangement I ordered which I feel certain will be much less than the picture showed...IF it even gets delivered. I WILL use a local shop next and every time from now on. More...
    (Delivery Services)
    Sapsong's Picture   Sapsong    1 Comments   Comments
  • very very small



    We ordered a "deluxe" basket of flowers / plant for a friends funeral out of town and it was a tiny basket like you would send for a newborn. It was an embarrassment to our company and I will never use this company again. Call your local florist if you need something out of town. They will wire to a respectful Florist with integrity. Annette More...
    (Miscellaneous)
    aboger's Picture   aboger    0 Comments   Comments
  • Awful Service, Flowers Never Arrived!!!!



    Not only I paid extra for same day delivery but the flowers never arrived! The order was placed on Friday for Saturday delivery. By Monday No flowers!!! IK called and spoke with a not very CSR savvy person that asked 3 times the same question, that said the local florist in NY wouldn%u2019t answer the phone, took my number and never called back! I called them back on Tuesday, still no flowers and the CSR with the worse attitude answered the phone, put me on hold for ever, and couldn%u2019t even give me a confirmation number to assure my refund took place. The service is RUBBISH!!!!! More...
    (Miscellaneous)
  • From You Flowers ruined Mother's Day



    I ordered flowers for my mom for mother's day to be delivered May,9th (last Friday). I purposely ordered 3 weeks in advance and chose Friday as the delivery date to ensure that my mother would receive her flowers in time for Mother's Day. Well, the flowers were never delivered, and no reason was ever given to me as to why they were not delivered. In fact, the florist never even informed me that they were not delivered. I called the number on the website to find out what happened. They told me they were sorry, and that they would give me a free upgrade (I'm guessing that... More...
    (Miscellaneous)
    lconnor3's Picture   lconnor3    0 Comments   Comments
  • Flowers never delivered



    Never will order flowers from here again! I ordered two sets of flowers to be delivered the Friday before Mother's Day. One set was delivered but not delivered at the time I asked them to, about 3 hours late. The other wasn't even sent out, when I called the customer service to complain and try to see what the issue was I was on hold for a full hour. When I finally got a hold of the rep they told me that they would be able to send the second flower till next week. After finding this out I wanted my money back but still have not gotten it back yet. On a side note both sets of... More...
    (Delivery Services)
    Nmorris24's Picture   Nmorris24    0 Comments   Comments
  • Dying roses and bad customer service



    This place is horrible. My boyfriend ordered roses and candy for me for valentines day. He paid extra to have them delivered at a certain time on vday. Instead I got them a day early which ruined any surprise and they were already dying. We called to complain and got a $20 gift card but to my surprise the shipping fees on most items is from $5-22 dollars. I tried to order a gift basket that cost $21 and the shipping was $22.97. Are you serious? Eventually I found cheap flowers with what I thought was free shipping. I added my gift card for $20 to pay for $30 flowers. It still asked me to... More...
    (Shopping, Chain Stores)
    Shauna804's Picture   Shauna804    0 Comments   Comments
  • Hope you used Paypal if you end up needing a refund



    I had a terrible experience with from you flowers. I ordered flowers to be delivered to the hospital to my stepmom who had double bypass heart surgery in VT. She and my dad were expecting them yet they never came. I called this company the day she was being discharged saying she had not received her flowers, and they apologized stating they would personally apologize to her directly, as well as send a much larger, fuller bouquet to her home address. I gave them a few days to get things together and reroute to her home address in NY. She never received the flowers on the new delivery... More...
    (Miscellaneous)
    Michelle73's Picture   Michelle73    0 Comments   Comments
  • from you flowers not near as cxpected



    On vacation in Florida visiting friends on my wife's birthday. Ordered glowers online from from you flowers surprise my wife. Ended up costing me $80 for an arrdngement of flowers that only had 7 mediocre roses in it! Arrangement didn't come close to what it was supposedto look like! Fought with them for three days and only rreceived 22 dollars back! Supervisor I spoke with was untruthful with me and when I spoke with them again said they couldn't do anything more for me! Wont be using them again and I urge everyone else to do the same! More...
    (Delivery Services)
    mrtaz19's Picture   mrtaz19    0 Comments   Comments
  • It was nothing like picture



    BEWARE!!!! photographs on this website are MISLEADING! Deluxe version is always shown and you cannot click on a standard photo. Pricing is unrealistic, as from you flowers keeps the service fee and does not pass anything along to the florist for delivery--the florist must take their delivery fee out of the price of your bouquet!!! So now you have not only paid these people to send your order to a florist--which you can do yourself using the florist's website--but you have been misled by their photos and promises of greatness. Google Florist and the town you want to send to--get a REAL... More...
    (Advertising)
    kimnguyen's Picture   kimnguyen    0 Comments   Comments
  • Fromyouflowers ruins Valentines Day!



    On February 7th, my Boyfriend ordered flowers to be delivered to my office for Valentines day, February 14th.. He paid EXTRA to have them delivered before 11am. It is now Sunday, February 16th, and the flowers are still somewhere out there, un-delivered. Fromyouflowers DID NOT contact us either! We had to call them on Friday and wait on hold for 25 minutes, only for a customer service rep to tell us that flowers are considered "un-delivered" until 8pm, and made no mention of why they were not delivered before 11am, or if we would get a refund for that extra cost. She did mention... More...
    (Delivery Services)
    valerieann18's Picture   valerieann18    0 Comments   Comments
  • Impossible to get any of my orders on time!



    I have tried using, From you Flowers for my holiday and birthday needs. When placing my order for a "SAME DAY" arrangement, a week prior to the day I need my gift or flowers to be delivered. I received numerous calls from their customer service department, explaining how the florist does not have the arrangement I ordered. Following a call the same day my order is suppose to be sent out, to tell me they can not send my order out, that they can have them delivered 2 days later. What?!!!!!!!! So my advice to consumers, if you are attempting to use this company to make any special... More...
    (Delivery Services)
  • Birthday flower delivery ruined!



    From You Flower touts a 5 star rating which is a complete fabrication! I fell for it without checking other sites that provide ratings. Ordered an UPGRADED birthday arrangement for my bride to be delivered to her office, as pictured on their site . What she received was FIVE blooms, and a plain vase, NOT the one pictured, and NOT the upgraded arrangement, as well as they got the From: names WRONG on the card! After three calls to their customer service, I was given 20%, then a total of 40% refund. DO NOT USE THEM if you do not want your event ruined! How do you get the names wrong on a... More...
    (Miscellaneous)
    40sguy's Picture   40sguy    0 Comments   Comments
  • Bad service all around by From You Flowers



    I am a first time customer, I placed two orders for my girlfriend and mother for their birthdays. The first order was delivered to my g/f and I was very dissatisfied. The flowers looked like they were thrown together in five minutes because they ran out of flowers. The second order to my mother were delivered by UPS which was not mentioned until the day they were delivered via email. I tracked the flowers which were in a delivery truck from 5AM until they were delivered at 6PM. The flowers were also sub par and looked as though no care went into them. When I contacted the CS line I was... More...
    (Delivery Services)
    Mikeyg1003's Picture   Mikeyg1003    1 Comments   Comments
  • never use from you flowers - not delivered



    I ordered flowers to be delivered to my daughter the day before her wedding.. Something for her to enjoy n a very stressful day. She NEVER received them.. I received to voicemails from young men that did not state the company they were calling from only please call 1 said due to a delivery issues.. No hours of operations. I work until at least 10 PM..Tonight I see an email they were unable to reach me nor fulfill my order.. Customer services issues me a whole 15 credit.. this covers the fee to have them delivered the next day! 4 days late!! NEVER order anything from here for a special... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Meldgoodman1's Picture   Meldgoodman1    0 Comments   Comments
  • flowers ordered online.- from you flowers.com



    This company should be taken off the website. 2 orders placed within the last week and one order was delievered late and nothing like the arrangement I ordered. The 2nd order never arrived and then was promised by Jeff the Supervisor that the order would be upgraded and delievered the following day and that wasnt done. This company should not be allowed to protray themselves online like they are top ranked because they are far from it. I will never order from them again. I am still waiting for my refund. More...
    (Miscellaneous)
    VanessaA's Picture   VanessaA    0 Comments   Comments
  • fromyouflowers.com



    purchased deluxe baby arrangement,chocolates,teddy bear and balloons. $146.00 picture on website displayed 23 flowers on front could not count flowers on back. .Arrangement I received contained 14 flowers, certainly not the deluxe version that I ordered. chocolates I received were 6oz of peanut clusters only, we are allergic to peanuts this site was advertised on Google I will make sure I do not use google advertisers. More...
    (Miscellaneous)
    richard1941's Picture   richard1941    0 Comments   Comments
  • HORRIBLE EXPERIENCE-SCAM



    I ordered flowers to be delivered to my mother for her birthday. I paid the extra fee for delivery before noon and was given a written guarantee (that is also posted on their website) that the flowers would look exactly as the picture does. The flowers arrived just after 3 and were brown, dying & not even the flower arrangement I had ordered!!! I could've bought a nicer bouquet at Wal-Mart for goodness sake. I was denied a full refund and am currently fighting for at least a partial. Save your money and skip the hassle. Disappointed doesn't even cover it. Shame on me for not... More...
    (Holiday shopping reviews)
  • Lyndhurst Florist, 319 Ridge Rd. Lyndhurst, NJ 201-939-4484



    I Ordered flowers for a one day wake over the internet and received confirmation. Found out flowers never delivered however I was charged. Spoke with Maria (owner) who said the internet did not always work (however I was charged) Then why was it there?. She said she would send fruit basket to family in two days. Gave her all the information. Called family 4 days later and NO BASKET !! Called florist again and charge was removed and she was to send basket on weekend to family. Florist called and told family delivery would be Saturday Afternoon. Family waited until 8:00pm....no... More...
    (Delivery Services)
    mommet's Picture   mommet    0 Comments   Comments
  • Flowers NEVER Delivered / Pure Lies



    I made an order oline for a same day delivery from this So called reputable company. I Made an order on May 10 for a same day delivery they imidiately charged my card and gave me a window for delivery between 9am - 6pm (I made the order around 10am that friday) around 4 pm I started to get concerned since no delivery was made I called them on the toll free number 800-838-8853 and kept getting the run around they kept telling me to hold and that they just talk to the florist and that they said my delivery was in the truck with the delivery guy LIES!! this same excuse/LIE was given all day... More...
    (Delivery Services)
    rocioaguilar's Picture   rocioaguilar    0 Comments   Comments
  • Fromyouflowers.com Ruining Family Relationships!



    Fromyouflowers.com Ruining Family Relationships! Ordered Mother's day flowers on the 3rd of May to be delivered the Friday before Mother's Day (the 10th of May 2013) Received a confirmation e-mail that the flowers had been delivered. Trusted they had been delivered cause who would send a confirmation letter if in fact they had not been delivered? On Sunday- Mother's day my husband calls his mom and asks her how she liked the flowers and her reply was that she had not received any flowers. Can you imagine being a mother and thinking that your child has missed your day?... More...
    (Miscellaneous)
    dragonsyco's Picture   dragonsyco    0 Comments   Comments
  • carnations are not yellow lillies and pink roses!



    my story is rather appualing! i orderd the beautiful yellow lillies and pink roses boquet and paid for the upgrade... instead my recipient got two completley different flowers and they looked as though they were thrown in the vase, not arranged. i called to have it corrected and was told by "KELLY" that its not like she she knew what she was getting anyway and they compensated me with the same dollar worth of flowers......this outraged me, i asked to speak to someone above her and she asked me to hold... "kelly" came back and said she left a message with the florist... More...
    (Delivery Services)
    y2kbytzu's Picture   y2kbytzu    0 Comments   Comments
  • from you flowers: The Worst Service !



    I wish I could say that my experience was great, but it was far less than the expectation set by the web site. There are three reasons why my experience was less than desirable. 1) The flower arrangement received looked nothing like the picture shown as the "Deluxe" level that I had chosen so I expected the arrangement to look similar. This is not the case, when you click on the upgrade type it looked more like the "Regular" or as the description pop-up box says "Shown". So really what picture best describes what you are buying…? 2) I made this... More...
    (Delivery Services)
    grubbed's Picture   grubbed    0 Comments   Comments
  • From You Flowers NEVER DELIVERED



    WORST EXPERIENCE EVER. They guaranteed expedited 4 hr delivery for added fee, I paid the fee and the "expedited" never happened. I emailed them, with no response. I called and was given back my "expedited fee" and promised the flowers would be delivered. The flowers were going to a business to be delivered for a birthday. I called two more times because they were still not delivered. Called at 5pm (end of business day) and reluctantly gave them a home address to be delivered to. AGAIN, never delivered. I called again and wanted a full refund.I was on hold for approx 30... More...
    (Delivery Services)
    rachlaird's Picture   rachlaird    0 Comments   Comments
  • FromYouFlowers HORRIBLE EXPERIENCE!!



    HORRIBLE EXPERIENCE!! Will never deal with this company again! Don't pay with Paypal. They will give you a difficult time even though payment was completed right away. Rude man on phone verifies Paypal acct. Then adding to the headache, order was never fullfilled. Asked for refund & then another headache because since I paid with Paypal only the acct holder can cancel even though the refund is going straight back to Paypal. Took 5 phone calls & 5 customer service reps. to tell me why the flowers/balloon were NEVER delivered. I had to make all the calls, they'll tell you... More...
    (Delivery Services)
    Mydoggies's Picture   Mydoggies    0 Comments   Comments
  • TERRIBLE TERRIBLE TERRIBLE



    This was the worst online shopping experience I have ever had! As a university student I don't earn that much money, however I really love my mom and saved up enough to send her a boquey and I ordered flowers for her birthday. THEY NEVER DELIVERED THEM! I was in constant touch with my brother who was at home, to ask him if they had come. And I paid extra for the morning services, it didn't get there before noon so I called them and they told me it had got on the truck AT 12:45!!! Around 4 when it still wasn't delivered, I called them a second time I called them they said it... More...
    (Advertising)
    violinrox24's Picture   violinrox24    0 Comments   Comments
  • "DISAPPOINTED" in From You Flowers LLC



    My grandmother just had a stroke, and lost use of her entire right side. She's in need of constant 24 hour care. I am disappointed in not being able to get the flowers, I thought I was choosing, for her. The word "Winter" next to the bouquet of flowers, that had both blue and lavender colors (her favorite), appear deceiving and threw me off. If I knew that I was going to get simply red carnations and white daisies, then I would have 'chosen' those (cheap) ones. Then, when calling customer service, a manager wouldn't even speak to me, throwing the customer... More...
    (Miscellaneous)
    julieg4422's Picture   julieg4422    0 Comments   Comments
  • Failed delivery and subsequent run around.



    In retrospect I should checked the reviews for this company before I placed my order but I did not because I was in a hurry. I ordered the flowers at about 1 am on Thursday morning to be delivered to a business in downtown DC and paid for same day delivery. I submitted an email address and therefore expected a delivery confirmation. It was about 2pm when I decided to track my order. The website tracker. I was thanked for my order but told the florist had not yet submitted a delivery confirmation. However I was told that my order could be tracked internally if I submitted a request. I was... More...
    (Delivery Services)
    Miicha04's Picture   Miicha04    0 Comments   Comments
  • Flowers were never delivered



    I ordered on line for next day delivery of flower arrangement for my four year old grand daughter who lives in another state. The flowers had not arrived by 4:30PM. I called, first rep told me they were on the delivery truck, two hours later I called, they told me they had been delivered at 2:45. Now I knew I had make a big mistake. Talked to a supervisor, will call florist & call you first thing in AM. 10:00 am no call. Called again, another rep, more of I'm sorry. I'm getting a refund and will never use this Company again. They do not live up to their guarantee. I... More...
    (Delivery Services)
    phurleb's Picture   phurleb    0 Comments   Comments
  • flowers never delivered



    ordered flowers to be delivered today for a friends birthday. web says xtra charge for expedite delivery (within 4 hrs) but rep says can't do, but will try their best. otherwise, will be delivered by 6pm today. got a call at 4:50 saying they cannot deliver today but will do tomorrow. her bday is today not tomorrow!!! hate them!! false ad, worst customer reps. never ordering from them, never ever will i recommend them!!! More...
    (Delivery Services)
    anism's Picture   anism    0 Comments   Comments
  • Sorry Flower Comapny



    I am so very upset. I ordered at From you Flowers, nowhere in the description does it say roses are sent in a box via UPS with a vase separate and when they get to the hospital they have to be arranged. I am so disappointed in this company I would have ordered from some wheres else. Think twice before ordering from here.When I called the place all they could say is I am very sorry That was a poor excuse. My friend is in a body cast in the hospital. She was brought there by lifeflight. More...
    (Miscellaneous)
    tgsoria's Picture   tgsoria    0 Comments   Comments
  • No delivery



    Out of town for our anniversary and wanted to be sure flowers were sent to my wife in the morning. Paid extra for guranteed morning delivery. Never showed up. My wife got a call from a florist 300 miles away in the afternoon trying to find our house. I called FYF, and after 15minutes, they couldn't understand what happened, but agreed to refund my money. They should have at least offered something else for the trouble they caused. Very disappointing!!! More...
    (Delivery Services)
    Jjhegs's Picture   Jjhegs    0 Comments   Comments
  • NOT 100% SATISFACTION-100% BS



    Ordered flowers for same day delivery, it is day 3 now they are still saying "oh we will get them out tomorrow" - they guaranteed Sunday, then no word Monday, now Tuesday still talking smack. I am so mad I could punch someone in the face! The flowers are for my Aunt who just got out of surgery & in ICU with cancer diagnosis & they will send an apology note (MY ARSE!!) I am disgusted & just sick of yelling at them for nothing. I am going to call a local flower shop & order the dern flowers as soon as a shop opens in the morning. FORYOUFLOWERS.COM is negligent,... More...
    (Delivery Services)
    tnj12345's Picture   tnj12345    0 Comments   Comments
  • STAY AWAY FROM THIS COMPANY!!



    I spent $100 to get my dad a basket for his 50th birthday, the basket my dad recived was very small and looked like it couldn't have cost more than $20, it had ritz crackers, jelly, pretzals and a couple other very inexpensive things. It had nothing at all in it showed in the the picture. I called the company to get a refund, after talking to them for 45 moid being on hold several times, they told me the best they could do is refund me 50% because they already paid the flower shop they went through. that means they made $50 profit to call the flower shop and place my order, no wonder... More...
    (Delivery Services)
    robinson19's Picture   robinson19    0 Comments   Comments
  • DO NOT WASTE YOUR MONEY



    I used this service for one simple reason. My sick niece in the hospital was contagious and me being 7 months pregnant could NOT take her flowers personally. I ordered what I thought would be a beautiful arrangement for her. They were delivered on time, but looked worse than something my 6 year old daughter would have put together with weeds from my yard. I complained, they TOOK THE FLOWERS BACK, only to redeliver 21 hours later with what appeared to be the same nasty arrangement. I was embarrassed to say that I sent the flowers!! More...
    (Delivery Services)
    tyrtle1216crh's Picture   tyrtle1216crh    0 Comments   Comments
  • Ruined Mother's Day for one Mother



    I ordered flowers from this company after searching and searching different companies. I felt confident when I ordered $160 worth of flowers to be delivered Friday 5/11/12 - to my husband's mother and my mother at work. My mother received hers. But I got a call Saturday 5/12/12 that they were trying to deliver flowers to my mother-in-law's WORK and the company was 'out of business'. I informed them that it was not out of business - the business is closed on the weekend, thus the reason for having them delivered FRIDAY. I gave them her home address to be delivered but... More...
    (Delivery Services)
    hbishop0's Picture   hbishop0    0 Comments   Comments
  • Horrible Experience



    I used From you Flowers for the first time and will never ever use this service again. I placed an order on 2/17/12 for delivery on 2/18/12 and because I never used this service before I called to get details on the delivery policy. After speaking with a female rep she advised that I could call the next morning (day of delivery) to find out the status. I called the next day and this is when I experienced regret for using this service. The first rep that I spoke to called the local florist and advised me that my order would be delivered before 1p cst and to call back before 1 to ensure... More...
    (Delivery Services)
    mia2012's Picture   mia2012    0 Comments   Comments

from you flowers Reviews By Product


from you flowers Comments


flfirefly says: (2 years ago)
 0
From You Flowers is the worst excuse for a "business" that I have ever had the misfortune to deal with. They will take your money and even charge more to your credit card and then never deliver the flowers. Learn from our mistakes, READ the reviews and do NOT use this company, EVER!



Teena1956 says: (3 years ago)
 0
My husband beat the crap out of this company and got our money back. They are terrible, I had two funerals the same day, one didn't make it, the other arrangement for a dear friend was atrocious. Carnations instead of a beautiful bouquet as pictured. They guarantee 100% but don't back it without a fight. Don't do business with these people.



lajkonik says: (3 years ago)
 0
I'm founding charging process dishonest and misleading. My total order amount has jumped from $29.99 to $48.00 at the check out after I have entered all credit card information.




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